FAQ’s
How do I submit an obituary or In-Memoriam for publication?
Funeral homes often submit obituaries as a service to the families they are assisting. However, we will be happy to accept obituaries from family members.
VERY IMPORTANT: Proper verification of the death (Report of Death from the funeral home) must be received before an obit ad can publish.
There are two ways to submit your obituary or In Memoriam notice:
1) The easiest way to place an obituary is by submitting it online at https://placead.mcclatchy.com/obits/raleigh/index.html
2) You can place an obituary notice by emailing your information to obits@newsobserver.com. Please include your name, address, phone number, and contact information for the funeral or cremation service that�s assisting. You may also contact us at (919) 829-4545 for the News & Observer and 919-419-6640 for the Herald Sun. We only accept photos via email.
Explanation of an obit ad and an In-Memoriam ad
Obit ad: An ad placed for the death of an individual, including a memorial service
In-Memoriam ad: Remembrance ad for the anniversary of a deceased individual
I do not have access to email. Can I submit an obituary notice over the phone?
Because of the very sensitive and personal nature of obituaries, we must receive a written copy of what you want published in the newspaper.
How do I know if a photo is acceptable?
In order to get the very best picture printed please make sure that the photo is cropped, or use the crop tool, to just show the face of your loved one. We accept .jpg, .jpeg, .gif, .eps, .tif, .png, and .pdf formats.
Note: We reserve the right to edit or reject photos.
How much do obituaries cost?
Paid obituary notices vary on the length of the notice. To place an obituary online please go to https://placead.mcclatchy.com/obits/raleigh/index.html
How do I pay for an obituary notice online?
If you are representing a funeral home or crematorium, you may apply for a billable status. Otherwise, prepayment is required for obituaries submitted by family members. We accept debit and credit cards (Visa, Mastercard, Discover or American Express).
What if I notice an error in my obituary notice after submitting it online? You may make changes before the deadline by simply logging into your account and making the necessary changes to your obituary notice. If you are paying by credit card and the changes you made either increase or decrease the length of your obit, you will be credited/debited to the correct amount.
Can I work on my notice and save it without submitting it?
Yes, you may input your information for the notice, see how much it will cost and save it for later. You will be prompted to create an account so that you can come back and finalize it.
Is the preview an accurate representation of how the notice will look in the newspaper?
Yes, what you see is what will appear in the newspaper.
How long will my obituary notice stay online?
An obit placed will stay online, indefinitely.
What if I miss the deadline to submit an obituary notice for the next days publication?
Unfortunately, you will need to choose the next available date.
I need to speak with someone urgently about an obituary submission.
Please call (919) 829-4545 for the News & Observer and 919-419-6640 for the Herald Sun during office hours, and a representative will assist you.
How do I submit an Obituary?
If you are a funeral home or cremation service...
You may submit a obituary or pending notice by going to https://placead.mcclatchy.com/obits/raleigh/index.html ; you will be prompted to set up an account. Once your account is created, you’ll submit your information into the template; you can view the price of the ad in the top right area of the screen. After the notice is complete you will be prompted to complete the transaction by entering your payment method. You may save the notice and come back to it at any time; however, be mindful of the deadline for the publication of your choice.